by mikebell on 18 July, 2019
Following the delays for some of our residents over the past two weeks, recycling and waste collections are beginning to settle down now. The council contractors, Biffa, have been using extra crews and vehicles each day to catch-up on collections that have been missed. They have also apologised for the inconvenience caused to residents.
Councillor Mike Bell said: “We are not satisfied with the level of service that our residents have experienced and we will continue to work with Biffa to ensure they have short and long-term plans in place to reduce the risk of further disruption. While we accept that there are unforeseen factors that can cause delays – such as staff absence, vehicle breakdowns, extreme weather and problems on the roads – we won’t accept it taking so long to return the service to normal.”
If you have any missed collections, please report them to the council as it’s the only reliable way to know what has been missed.Leave a comment